Refunds and Exchange Policy
At Sidra Iqbal, we are committed to your satisfaction. If for any reason you are not completely happy with your purchase, we offer a hassle-free refund and exchange policy.
1. Eligibility for Refunds and Exchanges
- Refund requests must be made within 30 days of purchase.
- Digital products must not have been downloaded or accessed beyond a reasonable trial period.
2. Non-Returnable Items
- Personalized or custom-made digital items
3. Refund Process
- To initiate a refund, please contact us at refunds@sidraiqbalofficial.com with your order number and reason for the return.
- Once your refund request is received and evaluated, we will send you an email notification regarding the approval or rejection of your refund.
- Approved refunds will be processed and a credit will be applied to your original method of payment within 7-10 business days.
4. Exchange Process
To exchange a digital item, please contact us at exchanges@sidraiqbalofficial.com with your order number and details of the item you wish to exchange.
Once your exchange request is approved, we will provide instructions on accessing the new digital item